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hibajje Terms and Conditions

These are the rules that govern your use of hibajje. We've written them in plain language so you actually understand what you're agreeing to — not buried in legal jargon that nobody reads. Please take the time to go through them before you start playing.

Last Updated: 1 January 2025
Your Agreement with hibajje
By using hibajje, you confirm you have read, understood, and agreed to these Terms and Conditions in full.

What These Terms Cover

Six areas these Terms and Conditions address — read the full sections below for complete details.

Account Eligibility

You must be 18 or older and a resident of a jurisdiction where online gaming is permitted. One account per person — no exceptions. Duplicate accounts will be closed and balances forfeited.

Deposits & Withdrawals

hibajje supports bKash, Nagad, and Rocket. Deposits are processed in real time. Withdrawals are processed within one hour for standard accounts. All transactions are subject to identity verification.

Bonus Terms

All bonuses on hibajje come with specific wagering requirements and validity periods. Bonus terms are displayed clearly at the point of offer. Attempting to abuse bonus offers will result in account suspension.

Fair Play Rules

All games on hibajje use certified RNG technology. Collusion, use of bots, or any form of cheating is strictly prohibited and will result in immediate account closure and forfeiture of all balances.

Responsible Gaming

hibajje provides deposit limits, session reminders, and self-exclusion tools. Players showing signs of problem gambling may have restrictions applied to their account for their own protection.

Privacy & Security

Your personal and financial data is protected under hibajje's Privacy Policy. We use TLS encryption on all transactions and never share your data with third parties for marketing purposes.

1. Introduction

Welcome to hibajje. These Terms and Conditions ("Terms") govern your access to and use of the hibajje platform, including the website at hibajje.club, the hibajje mobile application, and all games, services, and features available through them (collectively, the "Platform").

By registering an account on hibajje, making a deposit, or using any part of the Platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the hibajje Platform.

These Terms apply to all users of hibajje, including registered players, visitors, and anyone who accesses the Platform in any capacity. They should be read alongside hibajje's Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and hibajje.

Plain language summary: These are the rules for using hibajje. By signing up and playing, you're agreeing to follow them. Read them properly — they cover everything from how your account works to what happens if something goes wrong.

2. Eligibility

To register and use a hibajje account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate entities may not register player accounts on hibajje.
  • You must be accessing hibajje from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a hibajje employee or contractor.
  • You must not have previously had a hibajje account closed for breach of these Terms.

hibajje reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be closed immediately, all pending withdrawals will be cancelled, and any deposits made will be reviewed in accordance with applicable regulations.

Age restriction: hibajje strictly enforces the 18+ age requirement. Underage gambling is illegal and harmful. If you know someone under 18 who is attempting to use hibajje, please contact us immediately at [email protected].

3. Your Account

3.1 Registration

When you register on hibajje, you are required to provide accurate, complete, and current information. This includes your full legal name, date of birth, email address, phone number, and any other information requested during the registration process. Providing false or misleading information is a breach of these Terms and may result in immediate account closure.

3.2 One Account Per Person

Each person may hold only one hibajje account. Operating multiple accounts — whether under the same name, different names, or through other people — is strictly prohibited. If hibajje identifies duplicate accounts linked to the same individual, all accounts will be closed and any balances may be forfeited. This rule exists to protect the integrity of the Platform and the fairness of promotions for all players.

3.3 Account Security

You are responsible for maintaining the confidentiality of your hibajje login credentials. Do not share your password with anyone. hibajje will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your authorisation, contact hibajje support immediately. hibajje is not liable for losses resulting from unauthorised account access where the player has failed to maintain adequate security of their credentials.

3.4 Account Verification (KYC)

hibajje is required to verify the identity of its players before processing withdrawals above certain thresholds. You may be asked to provide one or more of the following documents:

  • National ID card or passport (proof of identity)
  • Utility bill or bank statement dated within the last three months (proof of address)
  • Screenshot or confirmation of your bKash, Nagad, or Rocket account linked to your hibajje account

Failure to complete verification when requested will result in withdrawal requests being held until verification is complete. hibajje aims to complete KYC reviews within 24 hours of receiving all required documents.

Why we verify: KYC (Know Your Customer) checks protect you and the platform from fraud and money laundering. It's a standard requirement across all legitimate online gaming platforms, and hibajje handles all submitted documents with strict confidentiality.

4. Deposits & Withdrawals

4.1 Supported Payment Methods

hibajje currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, and Rocket. These are the only payment methods accepted on the Platform. hibajje does not accept cash, bank transfers, or international payment cards at this time.

4.2 Deposit Processing

Deposits made via bKash, Nagad, or Rocket are processed in real time and credited to your hibajje balance within minutes of the transaction being confirmed by the payment provider. hibajje does not charge fees on deposits. Minimum deposit amounts are displayed at the point of transaction and may vary by payment method.

4.3 Withdrawal Processing

Withdrawal requests are processed within one hour for standard verified accounts. High Roller tier members receive priority processing with faster turnaround times. Withdrawals are paid to the same bKash, Nagad, or Rocket account used for the most recent deposit, unless otherwise agreed with hibajje support. hibajje does not charge withdrawal fees on standard accounts.

4.4 Withdrawal Conditions

The following conditions apply to all withdrawal requests on hibajje:

  • Your account must be fully verified before withdrawals above the standard threshold are processed.
  • Any active bonus funds must meet their wagering requirements before the associated real money balance can be withdrawn.
  • hibajje reserves the right to request additional verification documents for large withdrawal amounts.
  • Withdrawals will not be processed to third-party accounts — only to accounts registered in your own name.
Withdrawal tip: Complete your KYC verification as soon as you register — don't wait until you want to withdraw. It takes less than 10 minutes and means your first withdrawal request will be processed without any delays.

5. Bonuses & Promotions

5.1 General Bonus Terms

hibajje offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed at the point of offer. These Terms set out the general rules that apply to all hibajje bonuses unless a specific promotion states otherwise.

5.2 Wagering Requirements

Most bonuses on hibajje carry a wagering requirement — a multiplier that indicates how many times the bonus amount (and in some cases the deposit amount) must be wagered before the bonus funds can be converted to withdrawable real money. For example, a ৳1,000 bonus with a 20x wagering requirement must be wagered ৳20,000 in total before withdrawal is permitted. Wagering requirements and eligible games are specified in each bonus offer.

5.3 Bonus Validity

All bonuses on hibajje have a validity period, after which any unused bonus funds and associated winnings will be removed from your account. Validity periods are stated clearly in each bonus offer. hibajje does not extend bonus validity periods except in exceptional circumstances at its sole discretion.

5.4 Bonus Abuse

hibajje takes bonus abuse seriously. The following activities are considered bonus abuse and will result in account suspension and forfeiture of all bonus funds and associated winnings:

  • Registering multiple accounts to claim the same bonus more than once
  • Using bonus funds in a manner designed to exploit low-risk betting strategies to meet wagering requirements
  • Coordinating with other players to abuse referral or friend bonus schemes
  • Providing false information to qualify for a bonus

5.5 High Roller Cashback

The hibajje High Roller cashback programme operates under separate terms available on the High Roller page. High Roller cashback carries zero wagering requirements and is paid as real money directly to your account balance every Monday.

6. Gameplay & Fair Play

6.1 Game Integrity

All games available on hibajje use certified Random Number Generator (RNG) technology to ensure that outcomes are genuinely random and cannot be predicted or manipulated. hibajje does not adjust game outcomes based on player history, account balance, or any other player-specific factor. Published Return to Player (RTP) percentages are accurate and reflect the long-term statistical return of each game.

6.2 Technical Malfunctions

In the event of a technical malfunction during a game — including server errors, disconnections, or software failures — hibajje will make reasonable efforts to restore the game to its state immediately before the malfunction occurred. Where this is not possible, the affected bet may be voided and the staked amount returned to the player's balance. hibajje's decision on technical malfunction outcomes is final.

6.3 Disputed Results

If you believe a game result is incorrect, you must contact hibajje support within 72 hours of the disputed game round, providing the game name, date and time, and round ID where available. hibajje will investigate and respond within five business days. The outcome of hibajje's investigation is final and binding.

7. Prohibited Conduct

The following activities are strictly prohibited on hibajje and will result in immediate account suspension, permanent closure, and forfeiture of all balances:

  • Using automated software, bots, scripts, or any other non-human means to interact with the Platform
  • Colluding with other players to gain an unfair advantage in any game
  • Attempting to hack, reverse-engineer, or otherwise compromise the security of the Platform
  • Using hibajje for money laundering or any other illegal financial activity
  • Registering an account on behalf of another person without their knowledge and consent
  • Providing false identity documents during the KYC verification process
  • Threatening, harassing, or abusing hibajje staff or other players
  • Exploiting software bugs or errors to gain an unfair advantage — any such bugs must be reported to support immediately
Zero tolerance: hibajje has a zero-tolerance policy for cheating, fraud, and abuse. Accounts found to be engaged in any prohibited conduct will be closed permanently with no right of appeal, and relevant information may be shared with law enforcement authorities where required.

8. Responsible Gaming

hibajje is committed to promoting responsible gaming and providing tools that help players stay in control of their gambling activity. The following tools are available to all hibajje account holders from the account dashboard:

  • Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Session time reminders: Receive notifications after a set period of continuous play.
  • Cooling-off periods: Temporarily suspend your account for a period of your choosing.
  • Self-exclusion: Permanently exclude yourself from hibajje if you feel your gambling is out of control.

hibajje's support team is trained to recognise signs of problem gambling and to respond appropriately. If you are concerned about your gambling behaviour, or that of someone you know, please visit the Responsible Gaming page for more information and links to professional support services.

hibajje reserves the right to apply responsible gaming restrictions to any account where there are reasonable grounds to believe that the player may be experiencing gambling-related harm, even without a request from the player.

9. Privacy & Data

hibajje collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By using hibajje, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hibajje uses industry-standard TLS 1.3 encryption to protect all data transmitted between your device and hibajje's servers. Player financial data is stored in encrypted form and is never sold or shared with third parties for marketing purposes. hibajje may share data with regulatory authorities, law enforcement agencies, or payment processors where required by law or necessary to process your transactions.

10. Intellectual Property

All content on the hibajje Platform — including but not limited to the hibajje logo, game graphics, software, text, images, and user interface design — is the intellectual property of hibajje or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any hibajje content without prior written permission from hibajje. Unauthorised use of hibajje's intellectual property may result in legal action.

11. Limitation of Liability

To the maximum extent permitted by applicable law, hibajje's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

hibajje is not liable for:

  • Loss of profits, revenue, or anticipated savings
  • Loss of data or corruption of data
  • Indirect, consequential, or special losses of any kind
  • Losses arising from your failure to maintain the security of your account credentials
  • Losses arising from internet connectivity issues, device failures, or third-party service outages outside hibajje's control

Nothing in these Terms limits hibajje's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Account Termination

12.1 Termination by You

You may close your hibajje account at any time by contacting support at [email protected]. Before closing your account, any remaining real money balance will be paid out to your registered bKash, Nagad, or Rocket account, subject to completion of any outstanding KYC requirements. Bonus funds that have not met their wagering requirements will be forfeited upon account closure.

12.2 Termination by hibajje

hibajje reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases where:

  • A player has breached any provision of these Terms
  • A player has provided false or misleading information during registration or KYC
  • hibajje has reasonable grounds to suspect fraud, money laundering, or other illegal activity
  • A player has engaged in prohibited conduct as described in Section 7
  • Continued operation of the account poses a risk to the integrity of the Platform

Where an account is closed by hibajje for breach of these Terms, any remaining balance may be forfeited. hibajje will provide written notice of account closure where possible, except where doing so would compromise an ongoing investigation.

13. Changes to Terms

hibajje reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, hibajje will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

Your continued use of the hibajje Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Platform and may close your account as described in Section 12.1.

Stay informed: We recommend checking this page periodically for updates. The "Last Updated" date at the top of this page will always reflect when the Terms were most recently changed.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact hibajje's support team:

Email Support
[email protected]
Live Chat
Available 24/7 in-platform

hibajje aims to respond to all support queries within 2 hours during peak hours and within 6 hours at all other times. Formal complaints will receive a written response within 5 business days.

Ready to Play on hibajje?

Join hibajje — Bangladesh's Trusted Gaming Platform

Now that you know the rules, you're ready to play. Create your free hibajje account in under two minutes, deposit via bKash or Nagad, and start playing today.

18+ only. Please play responsibly. Responsible Gaming

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